由 admin Excuse me, could you tell me where the nearest clothing store is?
请问，你能告诉我最近的服装店在哪里吗？
Sure, it’s on the second floor, near the escalator.
当然，它在二楼靠近扶梯的地方。
Thank you! Is there an elevator I can use?
谢谢！有电梯可以用吗？
Yes, it’s right behind you.
有的，就在你身后。
Do you know what time the mall closes today?
你知道今天商场几点关门吗？
It closes at 10 p.m.
晚上10点关门。
Great, I still have plenty of time to shop.
太好了，我还有很多时间逛街。
Are there any discounts in this store?
这家店有折扣吗？
Yes, we’re having a 20% off sale on all items today.
有的，我们今天所有商品都有八折优惠。
Can I try this dress on?
我可以试穿这件裙子吗？
Sure, the fitting rooms are over there.
当然，试衣间在那边。
Does this come in a smaller size?
这件有小一号的吗？
Let me check for you.
我帮您查一下。
Sorry, we’re out of stock in that size.
抱歉，那个尺码已经卖完了。
Can I pay with a credit card?
我可以用信用卡付款吗？
Yes, we accept all major credit cards.
可以的，我们接受所有主要信用卡。
How much is this bag after the discount?
打折后这个包多少钱？
It’s $45 after the discount.
打折后是45美元。
Is there a food court in this mall?
商场里有美食广场吗？
Yes, it’s on the third floor, next to the cinema.
有的，在三楼，电影院旁边。
Do you have any vegetarian options?
你们有素食选择吗？
Yes, we have a variety of vegetarian dishes.
有的，我们有多种素食菜品。
Can I reserve a table for two?
我可以预订一张两人桌吗？
I’m sorry, we don’t take reservations.
抱歉，我们不接受预订。
Do you know where I can find the restroom?
请问厕所在哪里？
It’s down the hallway to your right.
沿着走廊往右走就到了。
Is there free Wi-Fi in the mall?
商场里有免费Wi-Fi吗？
Yes, just connect to “Mall Free Wi-Fi” and register.
有的，只需连接“Mall Free Wi-Fi”并注册。
Can I get a refund for this item?
我可以退这件商品吗？
Sure, do you have the receipt?
当然，您有收据吗？
I seem to have lost my receipt. Can I still return this item?
我好像丢了收据，还能退货吗？
I’m sorry, but we need the receipt for refunds.
抱歉，退货需要收据。
Do you have a customer service counter?
你们有客服服务台吗？
Yes, it’s on the ground floor near the main entrance.
有的，在一楼靠近主入口的地方。
Can you help me find a gift for a 10-year-old boy?
你能帮我找一份适合10岁男孩的礼物吗？
Sure, how about a remote-controlled car?
当然，可以考虑遥控车怎么样？
Do you offer gift wrapping?
你们提供礼品包装服务吗？
Yes, it’s complimentary for purchases over $20.
有的，购买超过20美元的商品可免费包装。
Can I exchange this for a different color?
我可以换成其他颜色吗？
Sure, as long as you have the receipt.
可以的，只要您有收据就行。
Do you know where I can buy souvenirs?
你知道在哪里可以买纪念品吗？
There’s a souvenir shop on the first floor.
一楼有一家纪念品商店。
How long is the parking free here?
停车免费时间是多久？
The first two hours are free, then it’s $2 per hour.
前两个小时免费，然后每小时2美元。
Is there a place to charge my phone?
有地方可以给我的手机充电吗？
Yes, there’s a charging station near the food court.
有的，美食广场附近有充电站。
What’s the return policy here?
这里的退货政策是什么？
You can return items within 30 days with a receipt.
30天内凭收据可以退货。
Do you sell luggage here?
这里有卖行李箱吗？
Yes, there’s a luggage store on the second floor.
有的，二楼有一家行李箱商店。
Are there any sales on electronics?
电子产品有打折吗？
Yes, there’s a 10% discount on all laptops this weekend.
有的，这个周末所有笔记本电脑有九折优惠。
Can I test this product before buying?
购买之前我可以试用这个产品吗？
Yes, we have a demo unit available.
可以的，我们有样品可以试用。
Do you offer international shipping?
你们提供国际运输服务吗？
Yes, but shipping fees depend on the destination.
有的，但运费取决于目的地。
Can you recommend a good restaurant nearby?
你能推荐一家附近的好餐馆吗？
Sure, there’s an Italian restaurant on the ground floor.
当然，一楼有一家意大利餐厅。
Can I get a membership card here?
我可以办理会员卡吗？
Yes, you can apply at the customer service counter.
可以的，您可以在客服服务台办理。
How do I use this discount coupon?
我该如何使用这张折扣券？
Just present it at the cashier when you check out.
结账时只需出示给收银员即可。
Do you have a map of the mall?
你们有商场的地图吗？
Yes, you can get one at the information desk.
有的，您可以在服务台领取。
Is there a kids’ play area here?
这里有儿童游乐区吗？
Yes, it’s on the top floor next to the toy store.
有的，在顶楼靠近玩具店的地方。
Do you sell gift cards?
你们有卖礼品卡吗？
Yes, we have gift cards starting from $10.
有的，我们有面值从10美元起的礼品卡。
How can I claim my loyalty points?
我该如何领取我的积分奖励？
You can redeem them at the checkout counter.
您可以在收银台兑换积分。
Can I park my bike here?
我可以在这里停自行车吗？
Yes, there’s a bike rack near the entrance.
可以的，入口附近有自行车停放架。
Do you know if there’s a bookstore in this mall?
你知道这里有书店吗？
Yes, it’s on the second floor.
有的，在二楼。
What’s the most popular item in this store?
这家店最畅销的商品是什么？
Our best-seller is this leather wallet.
我们的畅销品是这款皮夹。
Is this price before or after tax?
这个价格是税前还是税后？
The price shown is before tax.
显示的价格是税前的。
Do you offer free samples?
你们提供免费试用装吗？
Yes, we have samples for this perfume.
有的，我们有这款香水的试用装。
Can I get this item delivered to my home?
我可以把这件商品送到家吗？
Yes, we offer home delivery for an additional fee.
可以的，我们提供送货上门服务，需支付额外费用。
Is there a lost and found section?
有失物招领处吗？
Yes, it’s near the customer service counter.
有的，在客服服务台附近。
Are pets allowed in the mall?
商场允许带宠物吗？
Yes, as long as they are in a carrier.
允许，只要它们在宠物笼里。
What’s the best way to get to the mall by public transport?
乘坐公共交通去商场的最佳方式是什么？
You can take bus number 15 directly to the mall entrance.
您可以乘坐15路公交车直接到商场入口。
Does this store have any loyalty programs?
这家店有忠诚度计划吗？
Yes, we have a rewards program for regular customers.
有的，我们为常客提供奖励计划。
Can I buy this item online?
我可以在线购买这件商品吗？
Yes, you can order it from our website.
可以的，您可以从我们的网站上订购。
What’s the return policy for sale items?
打折商品的退货政策是什么？
Sale items can be exchanged but not refunded.
打折商品可以换货，但不能退货。
How long does it take for online orders to be delivered?
在线订单需要多久才能送达？
It usually takes 3-5 business days for delivery.
通常需要3到5个工作日送达。
Is there a pharmacy in this mall?
商场里有药店吗？
Yes, there’s one near the entrance on the first floor.
有的，在一楼靠近入口的地方。
Can I pay with my phone here?
我可以用手机支付吗？
Yes, we accept Apple Pay and Google Pay.
可以的，我们接受Apple Pay和Google Pay。
Do you have a sale on shoes?
你们有鞋类打折吗？
Yes, all shoes are 30% off this week.
有的，这周所有鞋子都有三成优惠。
Can I reserve a product in advance?
我可以提前预定商品吗？
Yes, we offer pre-ordering for select items.
有的，我们为部分商品提供预订服务。
Is there a special offer for first-time customers?
首次购买的顾客有什么特别优惠吗？
Yes, you get a 10% discount on your first purchase.
有的，首次购物可享受九折优惠。
Can I return an item if it’s been used?
使用过的商品可以退吗？
Sorry, we only accept returns on unused items.
抱歉，我们只接受未使用商品的退货。
Do you have any items on clearance?
你们有清仓商品吗？
Yes, we have a clearance section on the third floor.
有的，三楼有一个清仓专区。
How do I get to the third floor?
我怎么去三楼？
You can take the escalator near the center of the mall.
您可以乘坐商场中央的扶梯。
Are there any special events happening today?
今天有特别活动吗？
Yes, we have a fashion show on the second floor at 2 p.m.
有的，今天下午2点在二楼有一场时尚秀。
Do you have any organic skincare products?
你们有有机护肤品吗？
Yes, we carry a range of organic skincare brands.
有的，我们有多种有机护肤品牌。
Can I pay with a gift card here?
我可以用礼品卡付款吗？
Yes, we accept gift cards as payment.
可以的，我们接受礼品卡付款。
What’s the best way to find the best deals in this mall?
在这个商场找最划算的商品最好的方法是什么？
You can check the sale flyers at the information desk.
您可以查看服务台的促销传单。
Can I get a price match if I find this cheaper elsewhere?
如果我在别的地方找到更便宜的价格，可以调价吗？
Yes, we offer price matching within 30 days of purchase.
可以的，购买后30天内我们提供价格匹配服务。
Where can I find the electronics section?
电子产品区在哪里？
The electronics section is on the first floor, next to the food court.
电子产品区在一楼，靠近美食广场。
Do you have any products for hair care?
你们有护发产品吗？
Yes, we have a wide selection of shampoos and conditioners.
有的，我们有多种洗发水和护发素。
Can I use multiple discount coupons at once?
我可以同时使用多个折扣券吗？
No, only one coupon can be used per transaction.
不可以，每次交易只能使用一张折扣券。
Do you have a store that sells home appliances?
你们有卖家用电器的商店吗？
Yes, there’s a home appliances store on the third floor.
有的，三楼有一家家电商店。
Is there a place where I can rent a stroller?
有地方可以租婴儿车吗？
Yes, you can rent one at the customer service desk.
有的，您可以在服务台租赁。
Can I return an item without the original packaging?
没有原包装可以退货吗？
Sorry, we need the original packaging for returns.
抱歉，退货时需要原包装。
How much is the parking fee after the free hours?
免费停车时段过后停车费是多少？
It’s $2 per hour after the first two free hours.
免费停车的前两个小时后，每小时收费2美元。
Do you have a store that sells baby clothes?
你们有卖婴儿衣服的商店吗？
Yes, there’s a baby store on the second floor.
有的，二楼有一家婴儿用品店。
Is there a place where I can get a coffee?
有地方可以喝咖啡吗？
Yes, there’s a café on the ground floor.
有的，一楼有一家咖啡馆。
Do you have any items for outdoor activities?
你们有户外活动用品吗？
Yes, we have a sporting goods store on the first floor.
有的，第一楼有一家体育用品商店。
Can I use a coupon online?
我可以在网上使用折扣券吗？
Yes, you can use your coupon code at checkout online.
可以的，您可以在网上结账时使用优惠码。
Do you offer bulk discounts?
你们提供大宗购买折扣吗？
Yes, we offer a discount for purchases of 10 or more items.
有的，购买10件以上商品有折扣。
Can I return a gift if it’s not suitable?
如果礼物不合适，我可以退吗？
Yes, we offer exchanges or store credit for gifts.
可以的，礼物可以换货或者返还商场信用。
Are there any shops that sell accessories?
有卖饰品的商店吗？
Yes, there’s an accessories store on the second floor.
有的，二楼有一家饰品店。
How long will it take to process my refund?
我的退款需要多久才能处理完？
It usually takes 3-5 business days to process.
通常需要3到5个工作日来处理。
Can I check out online while still in the store?
我可以在商场里就在线结账吗？
Yes, you can use our mobile app to complete your purchase.
可以的，您可以通过我们的手机应用完成购物。
Does the mall provide a wheelchair?
商场有提供轮椅吗？
Yes, we have wheelchairs available at the customer service desk.
有的，您可以在客服服务台借到轮椅。
Are there any vegetarian restaurants here?
这里有素食餐厅吗？
Yes, there’s a vegetarian café on the first floor.
有的，一楼有一家素食餐厅。
Is there a place to charge my phone?
有地方可以给手机充电吗？
Yes, we have charging stations on every floor.
有的，我们每一层都有充电站。
Can I buy a gift card for someone else?
我可以为别人购买礼品卡吗？
Yes, you can buy a gift card in any amount at the customer service desk.
可以的，您可以在客服服务台购买任意金额的礼品卡。
How can I sign up for your newsletter?
我怎么报名参加你们的新闻订阅？
You can sign up on our website or at the information desk.
您可以在我们的网站上报名，或者在服务台报名。
Is there a map of the mall available?
商场有地图吗？
Yes, you can get a map at the information desk.
有的，您可以在服务台拿到一张地图。
Do you offer any student discounts?
你们提供学生折扣吗？
Yes, we offer a 10% discount for students with a valid ID.
有的，我们为持有效学生证的学生提供九折优惠。
Where is the nearest restroom?
最近的卫生间在哪里？
The nearest restroom is on the second floor, next to the food court.
最近的卫生间在二楼，靠近美食广场。
Do you have any stores that sell books?
你们有卖书的商店吗？
Yes, there’s a bookstore on the first floor.
有的，一楼有一家书店。
How much is parking for the entire day?
停车一整天要多少钱？
It’s $10 for all-day parking.
停车一整天是10美元。
Can I use my loyalty points to pay?
我可以用忠诚积分付款吗？
Yes, you can redeem your points at checkout.
可以的，您可以在结账时兑换积分。
Is there an ATM in the mall?
商场里有自动取款机吗？
Yes, there’s an ATM near the main entrance.
有的，主入口附近有自动取款机。
Can I return an online order at the store?
我可以在商场退在线订单的商品吗？
Yes, you can return online orders at the customer service desk.
可以的，您可以在服务台退还在线订单的商品。
Are there any clothing stores for kids?
你们有卖儿童服装的商店吗？
Yes, there’s a children’s clothing store on the second floor.
有的，二楼有一家儿童服装店。
Do you have any special offers for seniors?
你们有为老年人提供的特别优惠吗？
Yes, seniors get a 15% discount on weekdays.
有的，老年人在工作日可享受15%的折扣。
Where can I find the cosmetics section?
化妆品区在哪里？
The cosmetics section is on the first floor, next to the clothing stores.
化妆品区在一楼，靠近服装店。
Are there any stores that sell electronics on sale?
有哪些卖电子产品的店正在打折吗？
Yes, the electronics store on the first floor has up to 50% off this week.
有的，第一楼的电子产品商店本周最高有五折优惠。
Can I find any handmade crafts in the mall?
商场里有手工艺品店吗？
Yes, there’s a store on the third floor that sells handmade items.
有的，三楼有一家卖手工艺品的商店。
Is there a place where I can get a massage?
有地方可以做按摩吗？
Yes, there’s a spa on the second floor offering massages.
有的，二楼有一家提供按摩服务的水疗中心。
Do you have any stores that sell accessories for phones?
有卖手机配件的商店吗？
Yes, there’s a phone accessories store on the first floor.
有的，一楼有一家手机配件商店。
Can I buy a mobile phone plan here?
我可以在这里购买手机套餐吗？
Yes, we have a mobile phone service kiosk on the second floor.
有的，二楼有一个手机服务亭。
Where can I find a store that sells home decor?
哪里有卖家居装饰品的店？
There’s a home decor store on the third floor.
三楼有一家家居装饰品商店。
Are there any public rest areas in the mall?
商场里有公共休息区吗？
Yes, there are seating areas on each floor for resting.
有的，每一层都有休息区供顾客使用。